Review the role
The full job description: what the work involves, the pay, the shift patterns and where you would be based.
Thrive with Mitie A place where you can be your best every day.
You’ll join a supportive, inclusive team where people are valued, developed and recognised. Together, our diversity makes us stronger. Prison Custody Officer roles at HMP Millsike, just outside York.
The One Millsike vision
At the heart of HMP Millsike is the One Millsike approach. Working alongside specialist partners including PeoplePlus and Forward Trust, we’re creating a safe, supportive and opportunity-rich environment where people can address challenges, develop new skills and prepare for successful lives beyond prison.
We believe rehabilitation is about more than serving a sentence. It's about helping people rebuild confidence, restore relationships, gain employment skills and make choices that lead to lasting change.
Your part in it
As a Prison Custody Officer, you’ll play a vital role in this mission.
You’ll help create a safe and respectful environment while supporting individuals to unlock their potential, develop resilience and prepare for the future. Every interaction has the power to influence positive change, making this one of the most meaningful and rewarding careers available.
The process
What happens when you apply
One application. Here is the whole thing, start to finish, so there are no surprises.
Apply with your CV
Apply on the same page. Your contact details and your CV, straight from your phone. No covering letter needed.
Answer some pre-screening questions
We send you a short set of questions about your experience. Answer in your own words, in your own time.
We come back to you
Someone from the team reads your answers and gets in touch about next steps.
See the role and apply
You will be taken to the job listing to apply.
Training and career development
Full training provided. No experience needed.
If successful, you’ll complete our fully funded 9-week Initial Training Course (ITC) at HMP Millsike, designed to give you the skills, confidence and support needed to succeed in the role.
- Fully funded 9-week Initial Training Course, delivered at HMP Millsike
- No criminal justice background needed to start
- Long-term progression opportunities across the site
Pay and benefits
Rewarding work. Exceptional support.
A career at HMP Millsike comes with more than a competitive salary. We invest in your wellbeing, development and future, giving you the support you need to thrive both inside and outside of work.
Your package at a glance
- £37,818.90 salary
- Fully funded training programme
- 33 days annual leave including bank holidays
- Overtime opportunities
- Free onsite gym
- Free meal during shifts
- Free onsite parking with EV charging
- Blue Light Card eligibility
- Career progression opportunities
- Health and wellbeing support
Health and wellbeing
- Virtual GP access for you and your household
- Wellbeing support services
- Critical illness cover options
- Fitness and wellbeing discounts
- Free gym facilities
Financial benefits
- Enhanced pension contributions
- Life assurance up to four times salary
- Salary Finance scheme
- Save As You Earn scheme
- Mitie Matching Share Plan
- Mitie Stars recognition programme
Lifestyle benefits
- Purchase up to five additional days’ leave
- Cycle to Work Scheme
- MiDeals retail discounts
- Flexible benefits through Choices
- Dental and healthcare options
Who this is for
You already have most of what this job needs
We’re looking for people with resilience, integrity, empathy and strong communication skills. Whether you’ve worked in retail, hospitality, healthcare, customer service, education, social care or the Armed Forces, your experience could make a real difference.
Skills that already transfer
Retail
Hospitality
Healthcare
Customer service
Education
Social care
Armed Forces
Security
What you will need
No prison experience is required. We’ll provide the training and support you need to succeed.
- To pass Ministry of Justice vetting and an enhanced DBS check
Your career
Where it can take you
Millsike runs on far more than officer roles. Administration, security, intelligence, risk management, behaviour analysis, teaching, vocational instruction, offender management and family work are all part of the same team. Officers who want to move into one of those areas start with the advantage of already knowing the establishment.
Your experience can open up opportunities to progress or move into areas such as:
- Senior Officer and operational leadership – taking on greater responsibility for people, safety and day-to-day operations.
- Security and Intelligence – identifying risks, gathering intelligence and helping keep the prison safe.
- Offender Management – supporting individuals through their sentence, rehabilitation and preparation for release.
- Education and Vocational Training – helping people develop practical skills, qualifications and routes into employment.
- Behaviour and Interventions – working with specialist teams to understand behaviour and support positive change.
- Family and Resettlement Work – strengthening family relationships and helping people prepare for life after prison.
- Risk, Compliance and Administration – using your operational knowledge in specialist and support roles across the establishment.
Start as an Officer. Build your experience. Find the path that suits you.
Fifteen minutes is all it takes to start
Read the full job description, then apply. Everything after that happens by email.
Would you rather speak to someone first?
If you have questions the advert does not answer, leave your email address and one of our recruiters will get in touch to talk the role through. You will be added to our recruitment database at the same time.
Applying directly is quicker. This is here if you would rather ask first.
Hear it first hand
A job with purpose
Sarah’s journey from prison officer to prison governor, supporting rehabilitation and resettlement.